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VID: 2025-08-14-
017
-38
Licensee Name: Quill Group Financial Planners Pty Ltd
Adviser Name: Winnie
Scene One – Providing Entity
Adviser: Winnie
AR number: 279105
Contact number: 0738404700
Practice name: Quill Group Financial Planners Pty Ltd
Licence name: Quill Group Financial Planners Pty Ltd
AFSL number: 300810
E-mail: winnie.pham@quillgroup.com.au
Voiceover:

Hi Alan and Rose! Winnie here from Quill Group Financial Planners, presenting to you your personalised video Statement of Advice today. My authorising licensee and contact details are on the screen now, should you wish to reach out to me at any time. Okay, lets get right into it.

Visuals:

Same as all Scene 1

Client name: Allan Johnson
Age: 78
Gender: Male
Ethnicity: Caucasian
Client name: Rose Johnson
Age: 76
Gender: Female
Ethnicity: Caucasian
Lifestyle:
Retired, independent children,
Reason for advice:
Allan and Rose, you are retirees age 78 and 76 respectively. You recently helped your daughter financially with funds from your overdraft facility. You are seeking our help with using your superannuation to pay down the overdraft and help meet your retirement costs.
Voiceover:

You are both in your 70s and are retired, with independent children. You recently provided financial help to your daughter with funds from your overdraft facility. You are seeking advice on using your superannuation to pay down the overdraft and meet your retirement costs.

Visuals:

Show 70yo man and woman on a beach sitting on chairs, top left, then show same couple with one adult male child and one adult female child next to them, top right. Then on the same image, show a arrow going from the parents to the daughter, and label it with a dollar sign. Then on bottom left, show superannuation building with bank building next to it, and arrow going from superannuation building to bank building labelled with a dollar sign. Then on bottom right, show image of cash notes and coins

Scope: Superannuation (platform), Superannuation (investment), Pension
Goals 1:
• Retirement income– you wish to have sufficient income to meet your annual living expenses of $57,885.
Goals 2:
• Debt management – you would like to get rid of your overdraft of $47,250 as soon as possible.
Goals 3:
• Centrelink entitlements – you wish to access any entitlements available to you.
Goals 4:
• Professional management– you are seeking guidance with managing your retirement savings.
Goals 5:
• Estate planning– you wish to ensure estate planning documents reflect your current wishes.
Voiceover:

We therefore agreed that this advice will cover superannuation platforms and underlying investments, as well as pensions. Your goals are to retire with an annual income of just under 60 thousand dollars, pay down the $47,250 overdraft as soon as possible, access any Centrelink benefits you may be eligible for, have your retirement assessts managed by professionals, and review your estate planning arrangements.

Visuals:

Scope:
1. Superannuation (platform)
2. Superannuation (investments)
3. Pension

Goals:
1. Maintain $57,885 in retirement
2. Pay down $47,250 ASAP
3. Centrelink benefits
4. Professional management of assets
5. Review estate planning

Advice 1: Rollover Super from Australian Super to HUB24 Super (Core Menu)
Basis:
Retirement Income Planning; Professional Management; greater investment choice, availability of independent research on investment options, access to unbundled tax structure, superior administration, includes a cash account to act as a hub for investment income and pension payments
Risks:
performance cannot be guaranteed, costs will be higher
Advice 2:
make a $30K Lump Sum Super Withdrawal from Allan’s account to paydown $22,250 of your $47,250 overdraft
Basis:
Reduce debt and save interest (overdraft interest rate 9.73% per annum)
Risks:
funds not available for retirement income
Advice 3:
Use $7,750 remaining from the Lump Sum Super Withdrawal to set up a bank account for day to day use and to receive investment property income.
Basis:
To separate your day to day banking from your overdraft. This will stop you from incurring interest charges on your daily spending.
Advice 4:
Establish loan agreement with your daughter for $25,000 loan. Include agreement to pay interest and overdraft fees to you monthly. Based on current interest of 9.73% per annum, interest costs are around $203/month in addition to overdraft fees are $14/month.
Basis:
Formalise loan arrangements and help your daughter recognise costs involved with the lending.
Advice 5:
Start Account Based Pension with minimum pension payments
Basis:
Ongoing tax free retirement income to meet retirement needs.
Risks:
You may outlive your pension funds, depending on investment returns and drawdown rate
Advice 6:
Apply for Commonwealth Seniors Health Care Card
Basis:
Receive discounted rate on medicines listed on Pharmaceutical Benefits Scheme, Bulk Billing for doctors’ appointments, discounted out-of-hospital medical expenses above the concessional threshold of the Medicare Safety Net
Advice 7:
Review Estate Plan
Basis:
Estate planning documents to reflect your current wishes.
Advice 8:
Allan and Rose to use HUB24 Super/Pension (Core Menu) as the destination account for existing Australiansuper accounts. Dollar Cost Averaging? Yes, over 5 months into proposed super/pension investments (excluding term deposits) ALLAN: Cash $13100 Elston Income 85 SMA $310K Elston Growth 30 SMA $160K Term Deposit $85K ROSE: Cash $3K Elston Income 50 SMA $205K
Basis:
Proposed product provides access to SMAs to help keep portfolio aligned to your BALANCED risk profile, visibility on investments, ability to in specie transfer investments, speedier processing via adviser transacting and a cash account to act as a hub for investment income and pension payments. Also offers unbundled tax structure and non-lapsing binding nominations.
Risks:
performance cannot be guaranteed, costs will be higher
Voiceover:

My first advice is for you both to rollover your fund balances from your existing Australian Super funds to HUB24 Super, Core Menu and invest the funds into the following investments across the span of five months - a strategy known as dollar cost averaging. This will unlock greater investment options, access to unbundled tax structures, better administration, will include a cash account to act as a hub for investment income and pension payments, and will be professionally managed. Please note however, that investment performance cannot be guaranteed, and your costs will also be higher due to the additional features.

My second advice is for Alan to make a $30,000 lump sum withdrawal to pay down $22,250 of the overdraft. This will enable you to reduce debt and avoid interest being paid at 9.73% per annum, although it does mean that you will have less funds available for retirement.

My third advice is to use the remaining $7,750 from your lump sum withdrawal to set up a bank account for day to day use and to receive investment property income. You will benefit by separating your day to day banking from your overdraft and will therefore avoid incurring interest charges on your daily spending.

My fourth advice is to establish an arrangement with your daughter for the remaining $25,000 loan. Include an agreement to pay interest and overdraft fees to you monthly, which would be interest costs of $203 a month at the 9.73% per annum rate, and overdraft fees of $14 per month. Formalising such an agreement will help your daughter recognise and appreciate the costs involved with lending.

My fifth advice is for both of you to commence an account based pension with minimum pension payments, initially amounting to $34,090 for Alan in the first year and $12,530 for Rose in the first year. This would result in ongoing tax-free retirement income to meet your retirement needs. Please note that you may outlive your pension funds, depending on the investment returns and drawdown rate.

My sixth advice is for you both to apply for the Commonwealth Seniors Healthcare Card. Holding this card enables you to receive discounted rates on medicines listed on the Pharmaceutical Benefits Scheme, bulk billing for doctors appointments, and discounted out-of-hospital medical expenses above the concessional threshold of the Medicare Safety Net.

My final advice is that we should organise a meeting with appropriate legal professionals that can advise you on your estate planning and power of attorney requirements. This is important so that your estate planning documents reflect your current wishes and I am happy to facilitate this meeting.

Visuals:

Advice 1 - same as previous rollover for husband and wife, existing building label Australian Super logo, new building label HUB24 logo. Green tick: Greater investment options, Unbundled tax structure, Ease of administration, Included cash account, Professionally managed. Red exclamation: Investment performance is not guaranteed, Fees higher than existing fund.

Advice 2 - show image of Alan, then building with Aus Super logo, then blue arrow labelled $22,750 / $30,000 and then pointing to bank building labelled "Overdraft". Green tick: Reduce debt, Avoid 9.73% interest. Red exclamation: Less funds for retirement.

Advice 3 - show same as above, but blue label is $7,750 / $30,000 and image after blue arrow will be bank building with label "Daily Account". Green tick: Avoid interest on daily spending

Advice 4 - showimage of daughter on left, image of paper contract with pen in middle with label Loan Agreement, and image of husband wife on the right. Above the contract image, include label "Interest costs: +$203pm" and under that label "Overdraft fees: +$14pm". Green tick: Daughter will be better informed and will appreciate finances

Advice 5 - show image of Alan, then super building with HUB24 logo, then nest, then label "$34,090 Y1 pension". Then show same thing in next row for Rose, but label "$12,530 Y1 pension". Then on bottom green tick: Ongoing tax free retirement income, Meets retirement needs. Red exclamation: May outlive pension funds.

Advice 6 - show image of Seniors Card like previous video. No other image, so make it big. Green tick: Discounted medicine, Bulk billing, Discounted medical expenses

Advice 7 - show image of one woman and two men having a meeting at a table. Green tick: Your estate treated as per your wishes.

One off advice fee: $4235 incl GST
Ongoing service fee: Annual fee: $6,490 Show fee breakdown by account (including existing fees) - show proportion between super and non-super Allan $4,730 Rose $1,760
Ongoing service 1: ESSENTIALS: For your circumstances we recommend the Essentials package. Our Essentials ongoing service package is designed for those that have relatively straightforward needs and are looking for an ongoing service that provides them with greater peace of mind in the knowledge that their circumstances will be reviewed annually and changes made where appropriate to suit their changing goals and objectives. • Annual meeting with your Relationship Manager to review your portfolios and financial planning strategy – this will be at our premises, via phone, or an online meeting • Annual written comprehensive Portfolio Review, including performance analysis • Annual review of your risk profile and asset allocation • Annual review of your estate planning needs and outcomes • Annual review of your life insurance needs and sums insured (if applicable) In addition to the above services, you may also receive: • Consideration of appropriate superannuation strategies, including co-contribution, contribution limits, minimum pension, etc • Superannuation, investment, and insurance product comparisons and analysis • Where applicable, assistance with Centrelink entitlements including the impact of any strategy • Regular contact with your adviser via telephone, e-mail and face to face Additional strategic advice, for example in the case of a windfall, inheritance or retirement, you may be charged at an hourly fee. This fee is currently $330 per hour including GST. Other services also available for an additional charge include: • Projections of capital required to meet your lifetime financial goals • Analysis of your progress toward your lifetime financial goals • Liaison with your solicitor, accountant or other key adviser We will always provide you with a quote prior to commencement.

Product fees

Like-for-like Comparison:
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Funds list with MER/ICRs:
allan-asset-alloc.png
Product costs (ICR/MER):
allan-portfolio.png
Benefits lost and gained:
allan-product-costs.png
Extra material:
rose-asset-alloc.png
Extra material:
rose-portfolio.png
Extra material:
rose-product-costs.png
Voiceover:

Let's discuss fees. There are three categories of fees that you need to be aware of

The first is a one-off advice fee of $4,235 which covers the research, formulation and implementation of this advice.

Next, there is an ongoing fee, which amounts to $6,490 per annum, of which $4,730 is deducted from Alan's super fund and $1,760 is deducted from Rose's super fund. This ongoing service fee places you on our Essentials Package, which means you will receive the following services annually

Lastly, please note the following two tables. The first demonstrates that Alan's product costs amount to $5,733. The second demonstrates that Rose's product costs amount to $2,501.

Visuals:

Same as previous videos with "Essentials" package

Incorrect/incomplete Info: We have based this advice on information gathered from our discussions, and your completed Client Confidential Data Collection Booklet. Therefore this information is not relevant to anyone other than you. We have assumed that this information is correct. Should any information have changed or be incorrect, you should contact us so we can review these strategies.
Associations/Conflicts: For information regarding benefits, interest and associations, please refer to the Financial Services Guide. We have already provided a copy, however you can view the latest version on our website: www.quillgroup.com.au. Alternatively we can e-mail or post a copy to you on request. Quill Group Financial Planners Pty Ltd is a wholly owned subsidiary of Quill Group Holdings Pty Ltd (QGH). QGH also owns Quill Group Financial Planners 1 Pty Ltd, Quill Group Accounting Pty Ltd, Quill Group Nominees Pty Ltd, Quill Group Investment Management Pty Ltd, a 50% share in WDN Wealth Pty Ltd, and a 50% share in Quill Group Lending Pty Ltd. The Directors of Quill Group Financial Planning also have a financial interest in QGH. Where you are referred to a related entity by your adviser and take up the services of that business, the Directors and shareholders may make monies from their ownership in QGH. The Directors of Quill Group Financial Planning also have a financial interest in QGH. Where you are referred to a related entity by your adviser and take up the services of that business, the Directors and shareholders may make monies from these relationships as part of the profits from their ownership in QGH. Employees of all the above entities, including your adviser, are paid a salary, and may be entitled to financial incentives. Employees who are also Directors may receive dividends from the profits of the business. From time to time, we and your financial planner may also receive other benefits from product issuers, such as technical advice and training and conference support in the form of travel and accommodation subsidies. We maintain an Alternate Forms of Remuneration Register. The Register, which you can review by contacting us, outlines some alternative forms of remuneration (including the incentive payments referred to above) that we may pay to or receive from licensees, fund managers or representatives (each of whom also maintains a register).
Sole Use: This Statement of Advice is for your consideration and use only.
Cooling Off: After you acquire certain financial products, a 14 or 28 day cooling off period will apply in certain circumstances. This means you can cancel or transfer to another financial product within this period if you decide this financial product no longer meets your needs. Please refer to the relevant PDS for details regarding your cooling off rights.
Sunset Clause: Our advice remains current for a period of 30 days from the date of this document. If you decide to implement our recommendations after this time (or if your circumstances change during this time), please contact us so we can confirm that the advice continues to be suitable for you.
Voiceover:

We have now covered the advice in full and with that, there are a few important points I need to make.

This Statement of Advice is for your consideration and your use only.

We have based this advice on information gathered from our discussions, and your completed Client Confidential Data Collection Booklet. We have assumed that this information is correct. Should any information have changed or be incorrect, you should contact us so we can review these strategies.

For information regarding benefits, interest and associations, please refer to the Financial Services Guide. We have already provided a copy, however you can view the latest version on our website. Alternatively we can e-mail or post a copy to you on request.

After you acquire certain financial products, a 14 or 28 day cooling off period will apply in certain circumstances. This means you can cancel or transfer to another financial product within this period if you decide this financial product no longer meets your needs. Please refer to the relevant product disclosure statement for details regarding your cooling off rights.

Finally, my advice remains current for a period of 30 days from the date of this video. If you decide to implement our recommendations after this time, or if your circumstances change during this time, please contact me so we can confirm that the advice continues to be suitable for you.

This advice purely considers your interests only, and is in your best interests. Please sign the authority to proceed if you wish to proceed with my advice. Otherwise, if you have any questions, please let me know. Thank you!

Visuals:

1. This SoA is for you only.

2. Let us know of any incomplete or inaccurate information immediately.

3. While we do not share any association with any of the products we have recommended in this advice, please refer to our FSG for further disclosures on any broad associations we may have.

4. 14-28 day cooling off period - please check relevant PDS

5. This advice is valid for 30 days from today's date.

Rest of scene is same as other final scenes

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